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Shipping policy

Shipping Policy

All orders are shipped on the day they are placed, or the following day. An exception applies to jellyfish, for which the ideal delivery date to your address must be specified.

We ship jellyfish via UPS Express, costing 25 GBP for overnight delivery.

Aquariums are shipped using an economy method with a 2 business day delivery time.

Currently, there is a promotion for free shipping on all starter kits, which are also sent using the economy method.

A warranty applies to all goods and jellyfish we ship. If the items or jellyfish arrive damaged, we will send new ones free of charge.